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Frequently Asked Questions

  • How long does it take to write the test?
    The test will take approximately one hour and twenty minutes. You will receive your login information within 12 hours of sending payment. Your test link will be valid for three months.
  • When can I write the test?
    You will receive the test link by email within 12 hours of sending payment. You may write the test at any time in any quiet place. This includes evenings and weekends. Please note that headphones and/or paper-based note taking are not permitted. You will need to write the test in one sitting. The test link is valid for 90 days.
  • What do I need to write the test?
    You need a computer with a webcam and microphone. Online proctoring is powered by ProctorFree. It will use screen-recording software and your webcam. You will need to use a computer, not a phone or tablet. You will need to download the ProctorFree application before you write the test. You will receive all of the information regarding downloading the application once you've paid and registered for the test. You will need a piece of picture ID with you when you write the test. You will need to hold it up for a photo. The name on your ID must be written using the English alphabet.
  • When and how will I get my test results?
    Once you've completed your test, you will likely receive your results within 48 hours (this is not guaranteed). Your results will be sent in a PDF document by email. Your academic institution will receive your test results directly from Powell English Testing. Test results are valid for two years.
  • How much does it cost to write the test?
    The test costs $100 CAD. Payments can be made using credit card.
  • What score do I need to pass? Can I attempt the test more than once?
    A passing score is 65/100. Your test results will be sent to your academic institution on your behalf. ​ If you do not pass the test, there is a retest available. You can register for it as soon as you receive your test results. You will need to register and pay again. If you don’t pass the retest, you can write the test for a third time, but you will need to wait three months and write the test in a supervised testing centre. If you would like to take the test for a fourth time, you must wait six months, and write in a testing centre. After that, you must wait a year between each test, and you must write in a testing centre. You must register and pay every time you write the test.
  • How is the test structured?
    The test is made up of the following sections: listening, grammar, writing, reading, speaking, dictation, and vocabulary. The test includes the following question types: multiple choice, short answer, spoken answer, drop-down menus, and paragraph answer. See the test outline for more details.
  • What is your academic dishonesty policy?
    Powell English Testing has a zero-tolerance policy regarding academic dishonesty. If an assessor deems that academic dishonesty has taken place, an automatic failing grade will be given and the test writer's academic institution will be notified. Academic dishonesty includes, but is not limited to, plagiarizing, looking up answers, having help with the test, and/or having another person write the test. Use of any outside sources while writing the test is prohibited. If you are accused of academic dishonesty, you will not be permitted to write the test again. Grammar checking software, such as Grammarly, is not permitted. Ensure that any such software is disabled before you begin the test. If any words are underlined while you write the test, you will automatically receive a failing grade.
  • What are the top reasons for being accused of academic dishonesty, and how can I make sure it doesn't happen to me?
    The number one reason why people are accused of academic dishonesty is not disabling spelling and/or grammar-checking tools. The best way to ensure that this does not happen to you is to complete the practice test. The link to the practice test will be sent to you upon registration. Do not start the test until your spelling and grammar-checking tools are disabled.If any of the words that you type during the test are underlined, or if your computer is giving you word suggestions, you will automatically fail the test. You will be accused of academic dishonesty, and you will not be able to take the test again. There are no exceptions. Here are some other reasons why test takers have been accused of academic dishonesty: -Reading off screen -Having help from another person in the room -Having another monitor connected -Using predictive text, speech-to-text, artificial intelligence, dictionaries, and/or translators -Wearing headphones This is not an exhaustive list. Anyone or anything that offers any type of assistance with any of the questions or answers on the test is not permitted. If you have any type of assistance with the test, you will be accused of academic dishonesty. You will not be able to take the test again. There are no exceptions.
  • How do I turn off my spelling and grammar-checking tools?
    Write the practice test. You will receive the link once you've paid and registered. Read the information in the practice test carefully, and follow the instructions. Here is some information regarding how to disabled different types of spell and grammar-checking programs: https://www.powellenglishtesting.com/copy-of-check-browser-settings
  • Can I use headphones?
    No, headphones are not permitted. We have no way of knowing what you are listening to if you wear headphones. If you wear headphones at any point during the test, you will be accused of academic dishonesty. You will not be permitted to retake the test.
  • Can I take notes using a piece of paper?
    No, taking notes on paper is not permitted. However, you can type notes into any of the text boxes that you will find in the test.
  • What happens if I'm accused of academic dishonesty?
    If you are accused of academic dishonesty, your test will not be marked. You will not be able to attempt the the test again. Being accused of academic dishonesty will not jeopardise your chances of admission to your school.
  • I have a disability. Can I request accommodations?
    Yes. Please email info@powellenglishtesting.com to discuss possible accommodations. Note that writing a paper-based test and/or having a scribe are not possible options.
  • Will my test link expire?
    Yes. Test links are valid for 90 days. If your test link expires and you wish to write the test, you will need to pay again.
  • Will my test results expire?
    Yes. Your test results will be valid for two years.
  • What is your refund policy?
    If you have not signed in to Moodle, a refund can be requested within 14 days of sending payment. As we incur some fees as soon as payments are made, a $15 administration fee will apply to any refund. If it's been more than 14 days, you may request a 50% refund. ​ If you've signed in to Moodle, but you don't wish to write the test, you may request a 50% refund ​ If your test access is expired, a refund is not available. ​ If you've opened the test and/or the ProctorFree application, a refund is not available.
Student Paper Writing

I chose Powell English Testing because the test can be completed at any time.  Powell English Testing helped me a lot.  Now I can sign up for my courses.

Prabhjot M.

Powell English Testing helped me complete the requirements to start my course.  It was quick, easy, and practical.

Jessica D.

Powell English Testing helped me enroll in my course. The test was interesting, and all the questions were so clear. It was great, and I’m very satisfied.

Khushboo G.

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