If you have not signed in to Moodle, a refund can be requested within 14 days of sending payment. As we incur some fees as soon as payments are made, a $15 administration fee will apply to any refund.
If it's been more than 14 days, you may request a 50% refund.
If you've signed in to Moodle, but you don't wish to write the test, you may request a 50% refund
If your test access is expired, a refund is not available.
If you've opened the test and/or the ProctorFree application, a refund is not available.